Skills

Operating Systems & Platforms

Windows Server and Client operating systems · Linux · macOS · Virtualization and hypervisor design and administration for VMware, Hyper-V, and Proxmox.

Microsoft 365 & Identity

Exchange Online · Entra ID (Azure AD) · SharePoint & OneDrive · Teams · Active Directory · Group Policy · Hybrid identity and directory synchronization

Endpoint Management & Deployment

Microsoft Intune · Group Policy · SCCM / Configuration Manager · PDQ Deploy and Inventory · Imaging and provisioning workflows · Patch management

Managed Services Platforms

Kaseya · ConnectWise · NinjaRMM · Remote monitoring and management · Ticketing and PSA workflow design · Multi-tenant administration

Security & Auditing

SentinelOne EDR · Kaseya SOC · Barracuda SOC and email security · Endpoint protection deployment and policy management · Security monitoring and incident response · Audit management (HIPAA, PCI, CARS Rule)

Backup & Business Continuity

Veeam · Datto · Backup architecture and retention design · Disaster recovery planning · Restore testing and verification · customer cloud-based backup system management (Veeam Cloud Connect)

Network Infrastructure & Services

Layer 2 and Layer 3 protocol design · VLAN segmentation · route and switch · Firewall policy and security · base network technologies (DHCP, DNS, RADIUS) · VPN and site-to-site connectivity · Client VPN technologies · Wireless design · VOIP (various platforms and on-premise systems) · Platforms: Cisco/Meraki, MikroTik, SonicWall, Fortinet, HP/Aruba, Ubiquiti

Automation

PowerShell, and shell scripting · AI-assisted development workflows · Infrastructure documentation and diagramming · Standards development and runbooks · Reporting and data transformation

Hardware & Storage Technologies

Platforms (server and end-user): Dell, Lenovo, Supermicro · Storage platforms: ZFS storage arrays, Synology